Privacy Policy – Doctor’s CRM App
Effective Date: June 16, 2025
Doctor’s CRM App (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Medical qualifications and registration details (for doctors)
b. Patient Information
- Patient names
- Contact details
- Appointment details
2. How We Use Your Information
We use the information we collect to:
- Manage appointments, billing, and patient records
- Facilitate communication between doctors and patients
- Improve app functionality and user experience
- Send notifications related to clinic operations
- Ensure compliance with healthcare and data regulations
3. Data Sharing and Disclosure
We do not sell or rent your personal or patient data to third parties. Data may be shared only in the following cases:
- With service providers who help operate our app under strict confidentiality
- When required by law or in response to legal processes
- To protect the safety or integrity of users or the public
4. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Data encryption during transmission and storage
- Secure user authentication
- Regular security audits
5. Data Retention
We retain data as long as necessary for providing our services or as required by applicable laws.
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Request data deletion
- Withdraw consent
To exercise your rights, please contact us at: support@redmediasolutions.in
7. Children’s Privacy
Our app is intended for use by licensed medical professionals and is not directed to children under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or app notification.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: support@redmediasolutions.in
Phone: +919019485218
Address: Vishwas Heights, Third Floor, Pumpwell, Mangalore 575002